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Mailpipe

Email infrastructure you own. Programmable routing straight into your database — unlimited users, one flat price.

Download on the App Store

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    Mailpipe logo
    Mailpipe
    FeaturesAgentsPricingDocsBlog
    LoginGet Started
    FeaturesAgentsPricingDocsBlog
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    Help Center

    How can we help?

    Search our help center for instant answers, or reach the team directly. Most messages get a reply within one business day.

    Contact supportBrowse docs

    General & technical

    Under 1 business day

    Account, integration, and how-to questions, Mon–Fri.

    Billing & plans

    Under 1 business day

    Invoices, upgrades, overages, and plan changes.

    Security reports

    Under 4 hours

    Vulnerability disclosures, triaged 24/7.

    Self-serve

    Find an answer

    Search common questions about domains, API keys, billing, and security.

    Add your domain in the dashboard, then add the DNS records we generate (MX, SPF, DKIM, and a verification TXT). Verification usually completes within a few minutes once DNS propagates. You can create unlimited mailboxes (plus subdomains) under a verified paid domain at no extra cost.

    Domain setup guide

    API keys live under Settings → API Keys in the dashboard. Create a key, copy it once (we only show the full value at creation), and send it as a Bearer token in the Authorization header. Rotate or revoke keys at any time without downtime for your other keys.

    Authentication docs

    Yes. Mailpipe is provider-agnostic — you can switch the underlying sending service (Resend, SES, Mailgun, Postmark, or SendGrid) from the dashboard without changing your code or routing rules.

    Limits scale with your plan and are enforced per API key. When you exceed a limit the API returns HTTP 429 with a Retry-After header so you can back off cleanly. Reach out if you need a higher ceiling for a launch or migration.

    Rate limit reference

    Plans are billed monthly or annually (annual saves 20%). Usage above your plan’s included volume is billed as metered overage at the end of the cycle. You can review usage and manage your plan from the billing portal at any time.

    Yes. All connections use TLS 1.3 and data is encrypted at rest, with Postgres row-level security isolating every organization. On Mailpipe Cloud your email is stored in our managed database; connect your own Supabase and it lives in a database you control. To report a vulnerability, email security@mailpipe.dev or use the form below with the Security topic.

    Security best practices

    Confirm the endpoint returns a 2xx within the timeout, verify the signature using your signing secret, and check the Deliveries log in the dashboard for the response code and body we received. Failed deliveries are retried with exponential backoff.

    Webhooks guide

    For most questions, search this help center first — the answer is often one click away. If you still need a human, use the contact form below or email support@mailpipe.dev. Include any error messages, domains, and request IDs so we can resolve it on the first reply.

    Documentation

    Popular guides

    Jump straight into the docs for step-by-step setup and reference.

    Quick Start Guide
    API Authentication
    Domain Setup
    Webhooks
    Error Codes
    Rate Limits

    Contact us

    Send us a message

    Fill out the form and we’ll get back to you by email. Include any error messages or request IDs so we can help on the first reply.

    Prefer email? Reach us directly at support@mailpipe.dev

    Or reach us directly

    Email support

    For account, billing, and technical help.

    support@mailpipe.dev

    Security

    Report vulnerabilities responsibly, triaged 24/7.

    security@mailpipe.dev

    GitHub

    Report bugs or contribute to our open-source SDKs.

    Open GitHub

    Get the iOS app

    Manage your inboxes on the go — Mailpipe for iPhone is free on the App Store.

    Download on the App Store

    Response times

    Support & billing: under 1 business day, Mon–Fri. Security reports: under 4 hours, 24/7. Check status.mailpipe.dev for live incidents.

    Mailpipe logo
    Mailpipe

    Email infrastructure you own. Programmable routing straight into your database — unlimited users, one flat price.

    Download on the App Store

    Product

    • Features
    • Integrations
    • Pricing
    • SDKs
    • iOS app

    Resources

    • Documentation
    • API Reference
    • Support
    • Status

    Company

    • About
    • Blog
    • Contact
    • Privacy

    © 2026 QuantOps Inc. All rights reserved.

    Privacy Policy·Terms of Service